Refund & Order Experience Review – Qingdao Haohai Boat Co., Ltd.My experience is extremely disappointing. The inflatable boat I ordered arrived almost two months later than promised, which caused significant business loss.When the boat finally arrived, the box was badly damaged, and the boat itself had deformations and surface creases where the blue coating had worn off, exposing the white material underneath.The supplier refused to take any responsibility, stating, “It’s not a quality issue; we do not provide a guarantee.” .Despite the clear delay, damage, and unprofessional response, Alibaba closed the dispute, siding with the seller simply because delivery was confirmed.Overall, the process was unacceptable and unprofessional, providing no real buyer protection or support. I would strongly caution others before placing high-value orders through this supplier or relying on Alibaba’s Trade Assurance

Great inflatable boat! The A380 is strong, stable, and easy to use. Very happy with the quality.